Book Your Stay

Privacy Policy

Pamper the Camper (Trading as Adare Glamping)
Effective Date: 02/04/2026

1. Introduction

This Privacy & Cookie Policy explains how Pamper the Camper, trading as Adare Glamping (“we”, “us”, “our”), collects, uses, and protects your personal data in accordance with:

  • General Data Protection Regulation (EU) 2016/679, GDPR
  • Data Protection Act 2018 (Ireland)
  • ePrivacy Regulations

By using our website, making a booking, or using our services, you acknowledge and consent to this policy.

2. Data Controller

Pamper the Camper (trading as Adare Glamping) is the Data Controller responsible for your personal data.

Contact:
Email: hello@adareglamping.ie
Address: Derrykearn, Abbeyleix, Co Laois, Ireland

3. What Personal Data We Collect

3.1 Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Booking details (dates, guests, accommodation type)
  • Special requests or communications
  • Payment details (processed securely via third-party providers)

3.2 Automatically Collected Data

  • IP address
  • Browser type and version
  • Device type
  • Website usage data (pages viewed, time on site)

3.3 Booking & Stay Information

  • Accommodation type (glamping tent, campervan, caravan)
  • Incident or damage reports
  • Any requests related to wellness facilities

4. Legal Basis for Processing

We process your data only where we have a lawful basis:

  • Contractual Necessity: To manage bookings and provide services
  • Legal Obligation: For tax, accounting, and regulatory compliance
  • Legitimate Interests: To operate, secure, and improve our business
  • Consent: For marketing communications and cookies

5. How We Use Your Data

We use your data to:

  • Process and manage bookings, including campervans and caravans
  • Communicate with you regarding your stay
  • Provide customer support
  • Operate wellness and other on-site facilities safely
  • Improve our website and services
  • Prevent fraud or misuse
  • Comply with legal and regulatory obligations

6. Payment Processing

Payments are processed via secure third-party providers. We do not store full card details.
Third-party providers are independently responsible for payment security.

Booking & Chargeback Protection:

  • Attempting to reverse a payment without prior written consent may breach your booking contract.
  • We reserve the right to pursue legal action for recovery of disputed amounts.

7. Marketing Communications

We send marketing emails only where:

  • You have provided consent, or
  • It is permitted under “soft opt-in” rules for prior customers

You may unsubscribe at any time via:

8. Data Sharing

We may share your data with:

  • Payment processors
  • IT and website service providers
  • Booking system providers
  • Professional advisors (legal, accounting)
  • Authorities where legally required

All third parties are required to process data securely and lawfully.

9. International Transfers

If personal data is transferred outside the EEA, appropriate safeguards, including Standard Contractual Clauses, are implemented.

10. Data Retention

We retain personal data only as long as necessary:

  • Booking data: up to 6 years (legal/tax compliance)
  • Marketing data: until you withdraw consent
  • Website analytics: typically 12–26 months

11. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at hello@adareglamping.ie.
You also have the right to lodge a complaint with the relevant data protection authority.

12. Data Security

We implement technical and organisational measures, including:

  • Secure servers and SSL encryption
  • Restricted access to personal data
  • Staff training on GDPR compliance

Note: No system is completely secure; use of our website and services is at your own risk.

13. Children’s Data

Our services are not directed at children under 18. We do not knowingly collect data from minors without parental consent.

14. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

15. Changes to This Policy

We reserve the right to update this policy at any time. The latest version will always be available on our website.
Significant changes will be notified via website notice or email.

16. Contact Us

For all data protection queries:
Email: hello@adareglamping.ie
Address: Derrykearn, Abbeyleix, Co Laois, Ireland